Service
We’re all about service.
We do whatever it takes.
At John Ray & Sons, everyone is a preferred customer. This means that we'll be there whenever you need us.
Our experienced, factory-trained technicians have an average of over 10 years of service with us. We use only new manufacturer parts and guarantee that your heating or cooling system will be in excellent working order before we leave the job. Plus, we offer a full year warranty on all parts and labor.
When we arrive at your home, we'll evaluate the problem and provide you with a custom flat-rate estimate so there are no surprises. Once you've agreed to the estimate, we will make any repairs right away.
We also offer comprehensive HVAC service plans that can help you avoid unexpected costly expenses and keep your home safe by ensuring any heating and cooling repairs are done in a timely manner.
Our experienced and courteous service technicians always arrive in uniform and carry proper identification. They can perform a range of tasks from installation to service on all types of heating and cooling systems including oil, propane or natural gas furnaces, boilers, hot water tanks, radiant heat systems, gas fireplaces and more.
For more than a century, we have built our reputation on being accountable to our customers. Whether we are installing new oil, propane, or natural gas appliances, servicing your existing heating or cooling equipment, or being there in the middle of the night to assist in an emergency, you can always count on us to do the right thing.
Call 518-272-4432 or contact us for more information.
"Our mission is to always remember people first. We earn our customers’ loyalty through outstanding customer service with a 'do-whatever-it-takes' philosophy. We are committed to upholding a century-old tradition of honesty and integrity."
What Our Customers Are Saying...
"The employees have always been courteous and professional when I called the office or when they have been at my home. You have a good group of people."
– M. Gorman