Customer Care Center
A business built on service.
At John Ray & Sons, we do more than provide heating oil and propane. We deliver comfort and peace of mind with expert service you can rely on, including 24-hour emergency services.
Our founder, John Ray, set the tone early on: "If you give people good service, they're going to stay with you."
Three generations later, John Ray & Sons continues to uphold the tradition of delivering prompt, reliable, courteous service. Whatever your energy needs, we are here to meet them.
Plus, take advantage of our easy-to-use online payment and ordering options. And sign up for e-billing.
By choosing this paperless alternative, you'll help protect our natural resources and enoy a convenient way of receiving your bills.
If you have additional questions, please call 518-272-4432 or contact us.
"Our mission is to always remember people first. We earn our customers’ loyalty through outstanding customer service with a 'do-whatever-it-takes' philosophy. We are committed to upholding a century-old tradition of honesty and integrity."
What Our Customers Are Saying
"Even though the hour was late, he was prompt, courteous and professional. Within 30 minutes of his arrival, the furnace was working. It's a pleasure to deal with your company. Thank you again."
– Barbara G.